What makes Petplan different?
We are different because our sole focus is on pets.
We know that it is sometimes the small things that will influence your opinion of us; like settling a claim quickly or paying your vet direct in the event of injury or illness. Whenever you talk to us, whether it's in an emergency or to decide which cover is best for you, you can rely on us to be friendly, helpful and understanding.
Your benefits as a Petplan customer
If you are seeking pet insurance from the specialists, then look no further. Our commitment to offering you a quality product extends beyond the traditional services offered by other pet insurance providers. We work hard to ensure that our customers feel appreciated and here are some of the reasons why 90% of our customers renew each year:
- We settle 90% of claims within 5 working days – following receipt of a claim
- Our customers receive a copy of our bi-annual customer magazine, 'PetPeople'
- We can pay the vet directly in the event of a claim
- Customer rewards and specially negotiated discounts on pet related products and services
- Regular competitions to win fantastic prizes
- 9 out of 10 vets promote us
We understand that as pet owners you may have specific needs when it comes to finding the right insurance policy. Our Covered For LifeLife® policies provide genuine lifetime cover so you can be sure we’ll cover the cost of veterinary treatment for ongoing illnesses for your pet’s lifetime as long as you renew each year. In addition, we have a 12 month policy which offers you valuable protection for a limited period after an injury or illness designed to suit both your pocket and your pet's needs.
For more information about our different products, please visit our policy pages below:
Why not find out more about ...
Find out about how we support over
1,000 charities throughout the UK.
See how we work with the veterinary industry for the benefit of our customers.