Track your claim

To view the current status of your claim, please enter your Policy Number and Post Code and click "Submit".

As pet insurance specialists we pride ourselves on being able to process claims fairly and promptly for our customers.

Please be advised that Third Party Liability, Custodial Liability and Pre-Authorised claims cannot be tracked on this system. If your claim falls in these categories, please call us on 0845 077 1935.

Your policy details