My Petplan

Welcome to our dedicated area for Petplan policyholders.

Whether you are downloading a claim form or recommending a friend, you'll find all the information you need here.

We welcome your feedback; if you have any suggestions on ways we can improve our service or simply a story to tell about your pet, you can use the "My Story" form to send us the details.

If at any point you would rather speak to us in person,
please call 0845 071 8000.

MY POLICY

Keep your details up to date

Our self-service area means you can update your policy details quickly and easily. You can also set up a Direct Debit by filling out our form.

Real stories from Petplan customers

See how others have benefited from being insured with Petplan. You can also share your own story by filling out our form.

Need to claim?

Whether you need information on how to claim, to download a claim form or to find out the progress of an existing claim - you'll find all the information you need here.

Want exclusive offers?

We've negotiated some great offers for Petplan customers. We’ll be updating the offers regularly so remember to visit whenever you’re browsing online.