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Claims

Claims

At Petplan we pride ourselves on offering excellent customer service and on processing claims as quickly and as fairly as we can for our customers. Take a look at our short video where claims expert and team leader, Alex Borgnis, talks you through the four simple steps of completing a claim form. For more information on making or tracking a claim, please choose the relevant link below.

Alternatively, please call us on 0845 071 8000.

Make a Claim

Make a Claim

PDF versions of our claims forms available for download.

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Track My Claim

Track My Claim

Find out the current
status of your claim.

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Full Claims History Request

Full Claims History Request

Request a record of all the claims processed on your account.

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Claims FAQs

Claims FAQs

Take a look through our Claims Frequently Asked Questions.

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Customer Stories

Customer stories

Petplan policyholders share their experiences and their stories.

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