I received an offer for 1 year's free access to identialert, how do I claim this?

When you purchased your Petplan policy, you should have received a welcome email. If you’re eligible to receive the identialert offer, there will be a code in the email. Go online to your identibase account and enter the code at checkout to receive 1 year’s free access to identialert. If you didn’t receive a welcome email, please get in touch by completing the online form, or by calling us on 0345 071 8000. Ts&cs apply.

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Petplan is a trading name of Pet Plan Limited (Registered in England and Wales with company number 1282939) and Allianz Insurance plc (Registered in England and Wales with company number 84638). 

Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Financial Services reference number 311969. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, reference number 121849. Registered address: 15 Bishopsgate, London, EC2N 3AR.