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Coronavirus updates: Find the latest information regarding how we're adapting our policies to provide as much support as possible, and how you can look after your pet during the COVID-19 outbreak. Find out more

To find out more about payment delays and how to request one, visit our payment delay form here

If you need to submit a claim your vet practice may be able to do this for you, alternatively click here to submit your claim to us.

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Every pet deserves Petplan

  • UK’s No.1 Pet insurer
  • 90% of claims paid in 5 working days
  • No penalty for claiming
  • Cover for congenital, hereditary and behavioural conditions
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We’ve insured pets – and only pets – for over 40 years

If you are seeking pet insurance from the specialists, then look no further. Whether it’s settling a claim quickly, paying your vet directly or finding the right cover for you, we try to make insuring your pet as easy as possible. Plus, we will never increase your premium because you’ve made a claim.

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What makes Petplan Different?

What Makes Petplan Different

Over the last 40 years, Petplan has helped millions of pets through illness and injury. Today, we’re still the UK’s favourite pet insurer, insuring over 1.3 million pets.

Here’s just some of the reasons why 90% of our customers renew each year:

  • There’s no penalty for claiming. We want you to take your pet to the vet without worrying about the cost of your insurance, so we won’t increase your premium just because you have made a claim
  • We pay 97% of claims we receive. That’s over £5million paid every week to help Petplan pets get the veterinary treatment they need
  • We can pay your vet directly so you can concentrate on getting your pet back to the best of health
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What our customers say

Ben

Eunice & Ben's story

December 2018

Petplan customers since 2010

I didn't think we'd need cover, until Ben developed a chronic skin condition. Then I was glad we had it. Five years on, Petplan are still paying for his treatments and we are eternally thankful.

Find out more about how Petplan has supported our customers through the highs and lows of pet ownership, in a journey we call pethood.

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Pet Advice

Here you'll find our top tips and inspiring stories to support you and your pet every step of the way.

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Pet Advice

With over 40 years’ experience in pet insurance we consider ourselves something of an expert. We’ve collated our top tips from breed advice to health information and everything in between.

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Training Tips

Getting a new pet is an exciting time but you should be prepared to implement basic training from the get-go. Our pet training tips will help set you and your pet off on the right path.

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Pet News & Stories

Read up on the latest pet news and hear heart-warming tales from pet owners and their amazing companions.

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Every pet deserves Petplan

We are pet specialists and have an unrivalled knowledge of pet health unlike many other insurers. That's why we've designed our policies to cover as many conditions as possible, and are able to pay 97% of all the claims we receive.

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