Petplan has been helping pet owners access the best care for their pets for over 45 years. Explore our award-winning pet insurance policies:
For over 45 years, Petplan has helped millions of pets through illness and injury. Today, we’re still the UK’s favourite pet insurance provider, insuring over 1.3 million pets.
Our Claims Pricing Guarantee means we'll never charge you more for claiming.

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Over £5 million paid every week to help pets get the veterinary treatment they need.

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We can pay your vet directly and you can claim online. We pay 90% of claims in 5 working days.

Our Covered For Life® plan provides ongoing help with vet bills. You can continue to claim year after year for the same condition up to your chosen yearly limit providing you renew with no break in cover.
Our Essential plan provides short term help with vet bills. You can claim for 12 months treatment up to £3,000 for each illness/injury. Once you reach either of these limits the condition will no longer be covered.
Physiotherapy

Physiotherapy & pet therapies

Along with physiotherapy, which is covered within the Vet Bills benefit, we also cover Pet Therapies like herbal medicine, homeopathy and acupuncture. You can also claim for hydrotherapy, up to £500 per illness/injury in dogs and cats (no additional limit for rabbits).

Dental illness & injury

Dental illness & injury

Our cover includes the cost of treating dental illnesses and injuries, you just need to make sure you keep up with your pets annual veterinary dental checks.

Cancer treatments

Cancer treatments & injury

With our cover your vet can choose the most appropriate and successful treatment for the type of cancer your pet has such as surgical removal, chemotherapy, immunotherapy and radiation.

Diagnostic tests

Diagnostic tests

We cover the cost of MRI scans, CT scans and ultrasounds so your vet can diagnose problems quickly.

Hereditary conditions

Hereditary conditions

A condition that your pet has inherited or is predisposed to such as hip dysplasia. We will cover conditions that haven't shown symptoms before the start of your policy.

Physical & online consultations

Physical & online consultations

We cover the costs of telephone/video consultations as well as face to face vet consultations to give you the flexibility to choose how your pet is treated.

Prescription medicine

Prescription medicine

We cover medicines that have been prescribed when your pet is unwell (doesn't include routine care like fleas or worming).

Behavioural conditions

Behavioural conditions

Including therapy and drugs for behavioural problems such as separation anxiety or reactivity. We don't set hidden limits so you can claim up to the vet fees maximum benefit.

Surgery & specialised care

Surgery & specialised care

When needed for an injury or illness, we cover the cost of surgery and specialist procedures, like chemotherapy.

Congenital conditions

Congenital conditions

An illness that exists since birth but doesn’t necessarily show symptoms right away. We will cover conditions that haven't shown symptoms before the start of your policy.

Did you know that more than half of pet owners have had to make an unexpected trip to the vet? You might think that if your pet isn’t the active type you don’t need insurance – but getting ill is actually much more common than getting injured. Insuring your pet allows you to focus on getting your pet back to good health – not on worrying about the vet bills you might need to pay out for.
Not all pet insurance is the same, and what’s covered will vary depending on what policy you choose. Petplan policies are designed to cover as many illnesses and injuries as possible, as well as some things other policies don’t cover, like behavioural issues, diagnostic tests and dental, as long as you take your pet for annual veterinary dental checks . When purchasing pet insurance, it’s really important to do thorough research to understand exactly what’s covered so you won’t get caught out if you need to claim.
Every pet is individual and unique so we have a range of plans to suit every cat, dog and rabbit, from time-limited to lifetime policies – we even have a multi-pet discount if you have more than one furry friend. We’ve compiled a handy guide explaining the different types of policies in the market and to help you decide which best meets your needs.
It's important to compare the veterinary cover carefully when choosing pet insurance. We asked Professor Noel Fitzpatrick what to look out for.
"Not all pet insurance is the same - choose wisely to get the best care for your animal."
"Every pet parent should ask these 3 questions before they insure their pet..."
"It's about value over many years rather than looking for a short-term deal"
"Cover restrictions can limit the diagnostic tools at your vet's disposal"
Trustpilot
Based on 19,151 reviews.
Correct as of April 2025

We’ve had our Miniature Pinscher with them since we rescued her 6 years ago. We’ve only claimed twice in all that time but large amounts (£3,000 and the latest over £5,000) and both times they’ve paid within days, no additional questions but more importantly our premium has less than doubled over that time. Amazing service from the best pet insurer in the business.

Ron Baker, June 2024

Our dogs over the years have all been on Petplan. They have always been dependable and reliable, so when our lovely old rescue dog got a tumour, we felt reassured that her treatment would be covered, one less worry. Her bill was paid within a few days, and she is recovering well.

Janice Wearmouth, August 2024

Pet advice
Here you'll find our top tips and inspiring stories to support you and your pet every step of the way.
With over 45 years’ experience in pet insurance we consider ourselves something of an expert. We’ve collated our top tips from breed advice to health information and everything in between.
Getting a new pet is an exciting time but you should be prepared to implement basic training from the get-go. Our pet training tips will help set you and your pet off on the right path.
Read up on the latest pet news and hear heart-warming tales from pet owners and their amazing companions.
Insurance info
We’re on hand to help with our useful insurance guides.
See how we work with the veterinary industry to help our customers.
Find out how we support over 1,200 animal charities in the UK.
Learn why thousands of breeders choose our insurance for their litters.

My Petplan is a self-service area where you can make claims, update your account and access your policy information securely whenever you choose.

  • Claim for vet fees online
  • View your pet’s cover details
  • Access your policy documents
  • Change your details
  • Check Payments
  • Add a nominated person

We’ve just launched My Petplan and some features aren’t available yet – but we’re working on it! You can also manage your policy using the links below.

If you can’t find what you’re looking for here, check our FAQs or get in touch with our expert team who will be happy to help.
For over 45 years, Petplan has helped millions of pets through illness and injury. Today, we’re still the UK’s favourite pet insurer, insuring over 1.3 million pets. If you are seeking pet insurance from the specialists, then look no further. Whether it’s settling a claim quickly, paying your vet directly or finding the right cover for you, we try to make insuring your pet as easy as possible. Plus, we don’t directly increase your premium because you’ve made a claim.
We work closely with the veterinary community to help you get the best care for your pet and pay claims quickly, without a fuss and directly to your vet. We pride ourselves on our breadth of cover, paying 97% of all the claims we receive and this is why thousands of vets partner with us. In fact, in the 2020 Vet Trust Awards Petplan won the prestigious title of Pet Insurance Company Most Trusted By Vets, for the second year running.
Being pet lovers ourselves, we understand the challenges animal welfare organisations face and work closely with over 1,200 animal charities to help support their work with animals. For over 30 years we have been providing 4 weeks free insurance for rehomed pets and giving 10% of rescue pet premiums back to animal charities.
We are pet specialists and have an unrivalled knowledge of pet health unlike many other insurers. That's why we've designed our policies to cover as many conditions as possible, and are able to pay 97% of all the claims we receive.
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Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638), Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB.

Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 311969. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121849. Pet Plan Limited is a subsidiary of Allianz Insurance plc. Fitz All Media Limited is an Appointed Representative of Pet Plan Limited.