Our Claims Pricing Guarantee means we'll never charge you more for claiming.
Learn about Claims Pricing Guarantee
Learn about Claims Pricing Guarantee
Multi-pet insurance
Don’t let insurance limit your pets’ care
We'll never charge you more for claiming, so you can always get the care your pet needs
No penalty for claiming
97% of claims paid
Over £5 million paid every week to help pets get the veterinary treatment they need.
Learn more about 97% claims paid
Learn more about 97% claims paid
Hassle-free claims
We can pay your vet directly and you can claim online. We pay 90% of claims in 5 working days.
Get a multi-pet discount for insuring more than one pet with us
- £12 discount per pet every year, if you insure more than one pet
- Make one payment each month for all your pets if insured at the same time
- Choose different cover levels for each pet
Our policies cover things some other policies don't
We always offer these things as standard:
Physiotherapy
Physiotherapy & pet therapies
Along with physiotherapy, which is covered within the Vet Bills benefit, we also cover Pet Therapies like herbal medicine, homeopathy and acupuncture. You can also claim for hydrotherapy, up to £500 per illness/injury in dogs and cats (no additional limit for rabbits).
Protect all of your pets & put your mind at ease
Having Petplan pet insurance can help you cover the cost of vet bills and get your pet the best care. If you have more than one furry friend, you can save £12 per pet on your insurance costs with our multi-pet discount.
Pet insurance
When they're ill or injured, your pet deserves the best care. We've been working alongside vets and supporting pet owners for over 45 years and our policies are designed to pay out.
Dog insurance
Just like their feline friends, dogs need proper care when they're ill or injured. It's sensible to plan ahead and get pet insurance to help cover the cost if your dog needs veterinary attention.
Cat insurance
Just like their canine counterparts, cats need proper care if sick or injured. It's sensible to plan ahead and get pet insurance to help cover the cost if your cat does need treatment.
Rabbit insurance
Rabbits may be small, but their vet bills can still accumulate. Petplan's Rabbit Plan provides £4,000 every year to help with vet bills helping you cover the cost of care for your pet.
Frequently asked questions
If you are a new customer click Get a quote, enter details for the first pet and click the ‘Add another pet’ button on the form. You will be asked to select a plan for the initial pet, followed by any additional pets.
If you are an existing customer and would like to add a new pet, simply take out a policy online and email our team at [email protected] with both policy numbers, your surname, date of birth, first line of address and postcode and we will update your policies to make sure they both receive the discount!
Our Covered For Life® policies are designed to cover long-term, chronic or recurring illness, as well as short term illness and injury. As long as the policy is renewed each year without a break, we will continue to provide cover for conditions such as diabetes or arthritis which require treatment over a long period of time, often for life. Other insurance policies, such as time-limited policies, will limit the time you can claim for each illness of injury.
Time Limited Pet Insurance, such as our 12 month Essential policy, is designed for pet owners requiring a less comprehensive policy. It is important to remember that each illness and injury on our Essential policies are covered for a maximum of 12 months. Should your pet suffer from the same condition again you will not be able to claim for it.
Insurance is designed to cover unforeseen incidents so we don’t cover the general costs of looking after a pet such as vaccinations, spaying/neutering, worming, and flea treatments. Unfortunately we are also unable to cover any conditions that occurred before the start of your policy.
The cost of pet insurance can be affected by a number of factors such as the age of your pet, breed and type of cover they need. Our premiums are carefully calculated for each individual pet so why not get a quote and select the policy that suits your needs.
Managing your policy
Sign up for My Petplan
- View your cover details
- Access your policy documents
- Change your details
- Check payments
- Add a nominated person
Claims and payments
Contact Petplan
- Fill in our contact form
- Existing policies: 0330 102 6735
- Sales: 0345 077 1934
Award winning pet insurance
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Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638), Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB.
Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 311969. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121849. Pet Plan Limited is a subsidiary of Allianz Insurance plc. Fitz All Media Limited is an Appointed Representative of Pet Plan Limited.