About us

We’ve insured pets - and only pets for over 45 years

At Petplan, we’re all about pets. Big or small, young or old – we know you want the best for them. The health of animals and the joy they bring to their owners has always been at the heart of what we do. In fact, it is the reason we exist.

Petplan remains the UK’s biggest pet insurer, helping more animals than anyone else.
Many of our staff are pet owners too so we understand what a worrying time it is if your animal is ill or injured.

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Based on 19,151 reviews.
Correct as of April 2025

The Petplan story began in 1976 with Patsy Bloom, a dog owner who was worried about her pet.

Her beloved Yorkshire terrier, Jamie, needed several unexpected trips to the vet, and the bills were mounting up. She wanted to help owners like her get the best care for their animals, without worrying about money.

So Patsy decided to set up a new kind of insurance company – one that was just for pets. The idea was a hit with animal lovers across the UK, and the rest is history.

Patsy’s legacy lives on today. We’re all animal lovers at Petplan, and as pet owners we know how important it is for your insurer to have your back when your best friend needs help. We’ve been there.

That’s why we design our pet insurance to pay out and why pet experts such as vets and breeders choose to work with us. Petplan is part of Allianz Insurance, the largest insurer in the world and in 2022, we paid out £429 million to help pets get the best veterinary care.

Claims paid
£429 million claims paid in 2022 to help keep the nation’s pets healthy.
90% of claims are paid in 5 working days
90% of claims are paid in 5 working days, and we can even pay your vet directly so you don’t have to find the money first.
98% of claims are paid
98% of claims are paid on our Covered for Life® policy.
£38 million given to animal charities
£38 million given to animal charities in the last two decades.
Allianz, Worldwide Olympic and Paralympic Insurance Partner
Petplan is part of Allianz Insurance, the largest insurer in the world. Allianz is proud to be the Worldwide Insurance Partner of the Olympic and Paralympic Movements from 2021-2028.

Patsy and David grew the Petplan business by word of mouth, forming relationships with pet experts who shared their ambition to help pet owners cover the cost of veterinary care for their beloved animals.

Over 45 years later over 3,000 veterinary practices still choose to work in partnership with Petplan as they see day in day out how our insurance helps pets.

We design our policies to pay out, and vets know that Petplan covers things that other insurers don’t. For example, some policies do not cover dental illness, some will only pay a certain amount towards specific conditions such as cruciate ligament injuries, and some do not cover behavioral conditions.

We also work in partnership with over 1,200 animal charities - large and small - and over the past two decades have given these organisations more than £38 million to help rescue and rehome pets.

We have a team visiting and supporting animal charities across the country, and even provide 4 weeks free insurance for rehomed pets. We also offer our Covered For Life ® insurance to all pets rehomed by our charity partners, even if they are over our usual age limit.

Many more pet experts choose to partner with Petplan too, such as breeders, microchippers and the UK’s leading pet retailer Pets at Home.

We work closely with leading pet health experts so we can offer you the best possible pet advice you can trust.
Discover how we collaborate with the veterinary industry to assist our customers, support over 1,200 animal charities in the UK, and why thousands of breeders trust our insurance for their litters.
See how we work with the veterinary industry to help our customers.
Find out how we support over 1,200 animal charities in the UK.
Learn why thousands of breeders choose our insurance for their litters.
Trustpilot
Based on 19,151 reviews.
Correct as of April 2025

I had been recommended Petplan, and have certainly not been disappointed. I have had to make several claims and, at each stage, have been kept informed as to the progress. Everyone has been most helpful and courteous. I would unreservedly pass on a recommendation to new pet owners.

Karen Tehan, July 2022

Making a claim for our dog Lily, was so straight forward, Petplan took all the stress away from us. They refunded us our claim quickly and very efficiently and with no hesitation. Everything we could hope for in pet insurance.

Tracey Hanman, June 2022

Having Petplan pet insurance can help you cover the cost of vet bills and get your pet the best care. If you have more than one furry friend, you can save £12 per pet on your insurance costs with our multi-pet discount.
Just like their feline friends, dogs need proper care when they're ill or injured. It's sensible to plan ahead and get pet insurance to help cover the cost if your dog needs veterinary attention.
Just like their canine counterparts, cats need proper care if sick or injured. It's sensible to plan ahead and get pet insurance to help cover the cost if your cat does need treatment.
Rabbits may be small, but their vet bills can still accumulate. Petplan's Rabbit Plan provides £4,000 every year to help with vet bills helping you cover the cost of care for your pet.
Multiple furry friends? Get a £12 discount per pet every year when you insure more than one pet with us. You can tailor your cover for each pet and manage payments in a way that works for you.
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In 2023 we paid 97% of all the claims we received. That’s 98% of the 1,267,059 Covered for Life® plan claims (98% dog, 98% cat, 97% rabbit) and 92% of the 129,895 Essential plan claims (dog 91%, cat 92%).
Pet advice
Here you'll find our top tips and inspiring stories to support you and your pet every step of the way.
A white and brown cat sprawled on a bed
With over 45 years’ experience in pet insurance we consider ourselves something of an expert. We’ve collated our top tips from breed advice to health information and everything in between.
Getting a new pet is an exciting time but you should be prepared to implement basic training from the get-go. Our pet training tips will help set you and your pet off on the right path.
Read up on the latest pet news and hear heart-warming tales from pet owners and their amazing companions.
Insurance info
We’re on hand to help with our useful insurance guides.
See how we work with the veterinary industry to help our customers.
Find out how we support over 1,200 animal charities in the UK.
Learn why thousands of breeders choose our insurance for their litters.
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Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638), Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB.

Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 311969. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121849. Pet Plan Limited is a subsidiary of Allianz Insurance plc. Fitz All Media Limited is an Appointed Representative of Pet Plan Limited.