We use cookies to help us improve website user experience. By continuing to use this site or closing this panel, you agree to our use of cookies. See our cookie policy Close

Terms & Conditions

10% online discount terms & conditions

  1. This 10% discount applies to policies that are purchased online only. Retrospective discounts will not be available after quotation.
  2. This offer only applies to new Petplan policyholders and will be automatically applied to your quote. Any existing Petplan customers or those who have previously cancelled or lapsed or otherwise terminated their Petplan policy within the last 3 calendar months of new cover incepting will not be eligible for this offer.
  3. Petplan reserves the right to change these terms and conditions at any time without prior notice by amending these online. Once we issue a quote with a validity period, it cannot be altered or changed. The 10% discount is only applicable for first policy year.
  4. Unless specified otherwise, this 10% discount is not valid in conjunction with any other offer.

Petplan Pet of the Month

  1. To enter the competition in any month, eligible entrants must post their stories and photos where specified on that month’s Facebook post, or email them to by the end of the month.
  2. Each monthly winner will be the entrant who Petplan selects as their favourite story that month.
  3. At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.
  4. Each monthly competition will close at 11.59pm on the second to last day of the month, and the winner will be notified the following day.
  5. Each winner will win a Pets at Home Voucher to the value of £50.
  6. By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.
  7. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  8. All entries must be made by UK residents.
  9. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  10. Only one entry may be made per person per month. Petplan will disallow duplicate entries where it finds them. Winning entries may not be submitted again in any subsequent month’s competition, but unsuccessful entries may be re-submitted.
  11. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Facebook. If they cannot be contacted, or if the prize remains unclaimed after notification is sent, Petplan Equine reserves the right to offer the prize to the next chosen entrant.
  12. Petplan may award a prize to the next eligible entrant if the prize remains unclaimed after the prize notification is sent.
  13. No responsibility is accepted for delayed or mis-transmitted entries.
  14. Winners will be announced and posted on the Petplan Facebook page on the last day of the month.
  15. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  16. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  17. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  18. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  19. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. Winners will reasonably cooperate with publicity as a result of winning.
  20. The promoter of this competition is Pet Plan Limited whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  21. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  22. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  23. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering the competition, each eligible entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook.

Amazon Gift Card Offer

Terms and Conditions:

  1. This offer is open to residents of the United Kingdom.
  2. Entrants must be 18 years or over.
  3. To claim this offer you must have purchased a policy during the qualifying call from Petplan. You must also ensure that you provide a valid email address in order to receive your Amazon gift card.
  4. You will receive your gift card within 28 days of policy purchase, provided your policy is still active. If you have not received your Amazon gift card by this date, please contact us.
  5. Petplan will pass your name and email address to Amazon in order for them to issue the gift card. This data will not be used by Amazon for any other purpose, and will at all times remain subject to Petplan’s Privacy Policy.
  6. Use of the Amazon gift card is subject to Amazon’s gift card terms and conditions.
  7. Petplan reserves the right to change the terms and conditions of this offer by amending these online, or withdraw this offer at any time.
  8. This promotional offer and these terms and conditions are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with this promotion and you agree they are a convenient forum for you.

Vet Stories Competition

  1. To enter the competition entrants must follow the PetplanUK Facebook page and comment on the post dated 15th February 2018 with their answer to the question stipulated in the post which they can find out by watching the video in the post.
  2. One winner will be picked at random from all the correct answers.
  3. The competition will close at 11.59pm on the 1st March 2018, and the winner will be notified the following day.
  4. The winner will win a £500 voucher to spend with Canine Cottages.
  5. By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.
  6. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  7. All entries must be made by UK residents.
  8. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  9. Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them.
  10. The prize shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award the prize. No purchase is necessary to claim the prize. The winner will be confirmed via Facebook. If they cannot be contacted within a reasonable period of time, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer the prize to the next chosen entrant.
  11. No responsibility is accepted for delayed or mis-transmitted entries.
  12. The prize is as stated and is subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  13. The prize is non-transferable and there is no cash or other alternative. The prize may be taxable and the winner will be responsible for any tax arising.
  14. Details for claiming the prize will be sent within 30 days of notification as long as valid contact details are provided.
  15. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  16. The winner will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winner in post event publications and on the Petplan social media sites and/or websites. The winner will reasonably cooperate with publicity as a result of winning.
  17. The promoter of this competition is Pet Plan Limited (“Petplan”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  18. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  19. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award the prize.
  20. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering the competition, each eligible entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook.

Pet Match Competition Terms and Conditions

  1. To enter the competition, entrants must like the PetplanUK Facebook page, and comment why their pet is the perfect match for the chosen pet with a picture of them on the post on the Petplan Facebook page dated 10th February 2018.
  2. 6 entrants will be chosen by a judging panel, one for each of the 6 pets on our page, and will win a Valentine’s Day hamper prize worth up to the value of £10.
  3. At least one of the judges involved in the review of entries and selection of the winners will be independent of Petplan and the full names of the judges shall be made available on request.
  4. The competition will close on the 14th February 2018 at 23.59 and the winners will be notified by 16th February 2018.
  5. By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.
  6. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  7. All entries must be made by UK residents.
  8. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  9. The prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. The winners will be confirmed via Facebook. If they cannot be contacted within a reasonable period of time, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer that prize to the next chosen entrant.
  10. No responsibility is accepted for delayed or mis-transmitted entries.
  11. The prize is as stated and subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods supplied.
  12. The prize is non-transferable and there is no cash or other alternative. It may be taxable and the winners will be responsible for any tax arising.
  13. Prizes will be sent within 30 days of notification as long as valid contact details are provided.
  14. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  15. The winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. The winners will reasonably cooperate with publicity as a result of winning.
  16. The promoter of this competition is Pet Plan Limited (“Petplan”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  17. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  18. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  19. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering the competition, each eligible entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook.

Valentines Prize Draw Terms and Conditions

  1. To enter the prize draw, entrants must own a pet and like the PetplanUK Facebook page and tag a friend (who also owns a pet) in the comments on the ‘Valentines Day’ post on the page dated 6th February 2018.
  2. 1 entrant will be chosen at random and will win a pet photoshoot for them and their pet. Their tagged friend will also win a photoshoot for them and their pet. The precise details of the respective photoshoots will be agreed with the winners depending on location and available dates, and will each include prints up to the value of £400.
  3. The prize draw will close on the 14th February 2018 at 23.59 and the winners will be notified by 16th February 2018.
  4. By entering into the prize draw, all entrants will be deemed to have accepted and be bound by these rules.
  5. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  6. All entries must be made by UK residents, and the friend that they tag in their entry must also be a UK resident.
  7. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the prize draw, including any printers and agents, suppliers of the prize and any other companies associated with the prize draw, are excluded from entry.
  8. The prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. The winners will be confirmed via Facebook. If either of them cannot be contacted within a reasonable period of time, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer the prizes to the next chosen entrant and their respective friend.
  9. No responsibility is accepted for delayed or mis-transmitted entries.
  10. The prize is as stated and subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable to either winner for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  11. The prize is non-transferable and there is no cash or other alternative. It may be taxable and the winners will be responsible for any tax arising.
  12. Details of the prize, and proposed photoshoot, will be sent within 30 days of notification as long as valid contact details are provided.
  13. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw.
  14. The winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. The winners will reasonably cooperate with publicity as a result of winning.
  15. The promoter of this prize draw is Pet Plan Limited (“Petplan”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  16. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  17. Contact information about entrants and their chosen friend is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  18. This prize draw is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing information to Petplan and not to Facebook. By entering the prize draw, each eligible entrant releases Facebook from any action or claim arising out of the prize draw. Any questions, comments or complaints regarding this prize draw must be directed to Petplan, not Facebook.