We use cookies to help us improve website user experience. By continuing to use this site or closing this panel, you agree to our use of cookies. See our cookie policy

Terms & Conditions

10% online discount terms & conditions

  1. This 10% discount applies to policies that are purchased online only. Retrospective discounts will not be available after quotation.
  2. This offer only applies to new Petplan policyholders and will be automatically applied to your quote. Any existing Petplan customers or those who have previously cancelled or lapsed or otherwise terminated their Petplan policy within the last 3 calendar months of new cover incepting will not be eligible for this offer.
  3. Petplan reserves the right to change these terms and conditions at any time without prior notice by amending these online. Once we issue a quote with a validity period, it cannot be altered or changed. The 10% discount is only applicable for first policy year.
  4. Unless specified otherwise, this 10% discount is not valid in conjunction with any other offer.

Petplan’s General Prize Draw and Competition Terms and Conditions

  1. By entering into the prize draw or competition, all entrants will be deemed to have accepted and be bound by the following rules.
  2. Entry is free and is open to entrants aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  3. All entries must be made by UK residents.
  4. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  5. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the prize draw or competition, including any printers and agents, suppliers of the prize and any other companies associated with the prize draw or competition, are excluded from entry.
  6. Unless otherwise stated, only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  7. At least one of the judges involved in the review and selection of entries for any competition will be independent of Petplan and the full names of the judges shall be made available on request.
  8. Prizes shall be awarded at Petplan's discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw or competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed either by phone, in writing or by email. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.
  9. No responsibility is accepted for lost, delayed or mis-transmitted entries.
  10. Winners' names will be made available upon request after the closing date by sending a SAE to: Petplan Marketing, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX. Petplan also reserves the right to announce winners on the Petplan website and/or social media sites.
  11. Prizes are as stated and are subject to availability and any supplier’s terms and conditions. In the event of any prize being unavailable for any reason outside Petplan's control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of the goods supplied.
  12. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  13. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  14. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw or competition.
  15. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan website and/or social media sites. Winners will reasonably cooperate with publicity as a result of winning.
  16. The promoter of all prize draws and competitions is Pet Plan Limited ("Petplan") whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  17. These terms and conditions shall be governed by the laws of England and Wales.

Amazon Gift Card Offer - Terms and Conditions

  1. This offer is open to residents of the United Kingdom.
  2. Entrants must be 18 years or over.
  3. To claim this offer you must take out and start an annual policy with Petplan online via petplan.co.uk after clicking on the relevant campaign link that made you aware of the offer.
  4. Customers who have been a customer of Petplan within the last 12 months are not eligible.
  5. You must also ensure that you provide a valid email address in order to receive your Amazon gift card.
  6. You will receive your gift card 8 weeks after your policy purchase, provided your policy is still active. If you have not received your Amazon gift card by this date, please contact us.
  7. Petplan will pass your name and email address to Amazon in order for them to issue the gift card. This data will not be used by Amazon for any other purpose, and will at all times remain subject to Petplan’s Fair Processing Policy.
  8. Use of the Amazon gift card is subject to Amazon’s gift card terms and conditions.
  9. Petplan reserves the right to change the terms and conditions of this offer by amending these online, or withdraw this offer at any time.
  10. This promotional offer and these terms and conditions are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with this promotion and you agree they are a convenient forum for you.
  11. Promoter: Pet Plan Limited, 57 Ladymead, Guildford, GU1 1DB.

Facebook Pet of the Month

  1. To enter the competition in any month, eligible entrants must post their stories and photos where specified on that month’s Facebook post, and like the @petplanUK facebook page.
  2. Each monthly winner will be the entrant who Petplan selects as their favourite story that month.
  3. At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.
  4. Each monthly competition will close at 11.59pm on the second to last day of the month and the winner will be announced on the Petplan facebook page the following day.
  5. Each winner will win a Pets at Home Voucher to the value of £50.
  6. By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.
  7. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  8. All entries must be made by UK residents.
  9. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  10. Only one entry may be made per person per month. Petplan will disallow duplicate entries where it finds them. Winning entries may not be submitted again in any subsequent month’s competition, but unsuccessful entries may be re-submitted.
  11. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Facebook. If they cannot be contacted, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer the prize to the next chosen entrant.
  12. Petplan may award a prize to the next eligible entrant if the prize remains unclaimed after the prize notification is sent.
  13. No responsibility is accepted for delayed or mis-transmitted entries.
  14. Winners will be announced and posted on the Petplan Facebook page on the last day of the month.
  15. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  16. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  17. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  18. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  19. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. Winners will reasonably cooperate with publicity as a result of winning.
  20. The promoter of this competition is Pet Plan Limited whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  21. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  22. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  23. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering the competition, each eligible entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook.

Instagram Pet of the Month

  1. To enter the competition in any month, eligible entrants must post their stories and photos on their Instagram page, tag @Petplan_uk and follow @Petplan_uk on Instagram by the end of the month
  2. Each monthly winner will be the entrant who Petplan selects as their favourite story that month.
  3. At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.
  4. Each monthly competition will close at 11.59pm on the second to last day of the month and the winner will be announced on the Petplan Instagram page the following day.
  5. Each winner will win a Pets at Home Voucher to the value of £50.
  6. By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.
  7. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  8. All entries must be made by UK residents.
  9. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  10. Only one entry may be made per person per month. Petplan will disallow duplicate entries where it finds them. Winning entries may not be submitted again in any subsequent month’s competition, but unsuccessful entries may be re-submitted.
  11. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Instagram. If they cannot be contacted, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer the prize to the next chosen entrant.
  12. Petplan may award a prize to the next eligible entrant if the prize remains unclaimed after the prize notification is sent.
  13. No responsibility is accepted for delayed or mis-transmitted entries.
  14. Winners will be announced and posted on the Petplan Instagram page on the last day of the month.
  15. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  16. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  17. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  18. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  19. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. Winners will reasonably cooperate with publicity as a result of winning.
  20. The promoter of this competition is Pet Plan Limited whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  21. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  22. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  23. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram. Eligible entrants understand and agree that they are providing their information to Petplan and not to Instagram. By entering the competition, each eligible entrant releases Instagram from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Instagram.

Petplan Dog-Friendly Weekend Away Competition Terms and Conditions

  1. To enter the competition, eligible entrants can:
    a. Like the PetplanUK Facebook page and submit their entry via the comments section of the qualifying post; or
    b. Follow @PetplanUK on Twitter and reply to Petplan’s promotional tweet with their entry; or
    c. Follow Petplan_uk on Instagram and submit their entry via the comments section of the qualifying post.
  2. The one (1) winner will be the entrant who Petplan judges as their favourite entry.
  3. At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.
  4. The closing date for entries is 23:59 on 31st August 2019 and the winner will be notified by 6th September 2019.
  5. The winner will win £500 in vouchers from Canine Cottages to use on a weekend away with their dog. Bookings must be made by 31st December 2019, and holidays must be taken by 31st December 2020. Vouchers may be redeemed against available properties on holidaycottages.co.uk. All bookings are subject to the booking terms available at www.holidaycottages.co.uk. Travel to and from the holiday location, plus food and drink during the stay, any incidental expenditure and travel insurance are not included in the prize.
  6. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  7. All entries must be made by UK residents.
  8. All employees of Petplan (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  9. Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  10. The prize shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award the prize. No purchase is necessary to claim the prize. The winner will be confirmed via social media. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.
  11. No responsibility is accepted for delayed or mis-transmitted entries.
  12. The winner will be announced and posted on Petplan’s social media pages once contacted.
  13. The prize is as stated and is subject to availability and the suppliers' terms and conditions. In the event of the prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  14. The prize is non-transferable, non-refundable, non-changeable and there is no cash or other alternative available.
  15. Details of the prize will be sent within 30 days of notification as long as valid contact details are provided.
  16. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  17. The winner will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winner in post event publications and on the Petplan website and/or social media sites. The winner will reasonably cooperate with publicity as a result of winning.
  18. All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  19. By entering into the competition, all entrants will be deemed to have accepted and be bound by these terms and conditions.
  20. These terms and conditions shall be governed by the laws of England and Wales.
  21. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or Instagram. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook, Twitter or Instagram. By entering this competition, each eligible entrant releases Facebook, Twitter and Instagram from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook, Twitter or Instagram.
  22. The promoter of this competition is Pet Plan Limited (“Petplan”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.