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Terms & Conditions

Petplan Veterinary Awards 2020

  1. Nominations must be made via the online nomination form or on a paper based form from participating veterinary practices.
  2. Closing date for all nominations is midnight on 16th January 2020.
  3. Nominations are open to all UK residents aged 18 or over. There is no limit on the number of nominations that can be made per person.
  4. Petplan accepts no responsibility for lost, mislaid, delayed or damaged nominations.
  5. Judging will take place from all the nominations for each of the five categories. The judging will take place under independent supervision.
  6. All judges will be independent of Petplan and the full names of the judges shall be made available on request in writing. The judges will base their decision on the contents of the nomination statement or statements (and not on the number of nominations received) from nomination forms.
  7. The winners of the Petplan Veterinary Awards categories will be announced at the Petplan Veterinary Awards on the Thursday 2nd April 2020.
  8. The promoter of Petplan Veterinary Awards 2020 is Allianz Insurance plc. These awards are made in association with Veterinary Business Development Limited.
  9. Copyright in all nominations shall be owned by Allianz Insurance plc.

Petplan & ADCH Animal Charity Awards 2020

  1. Nominations must be made via the online nomination form or on a paper based form from participating charities.
  2. Closing date for all nominations is midnight on 16th January 2020.
  3. Nominations can be submitted by all UK residents aged 18 or over. There is no limit on the number of nominations that can be made per person.
  4. Petplan accepts no responsibility for lost, mislaid, delayed or damaged nominations.
  5. Judging will take place from all the nominations for each of the three categories. The judging will take place under independent supervision.
  6. All judges will be independent of Petplan and the full names of the judges shall be made available on request in writing. The judges will base their decision on the contents of the nomination statement or statements (and not on the number of nominations received) from nomination forms.
  7. The winners of the Petplan & ADCH Animal Charity Awards categories will be announced at the Petplan & ADCH Animal Charity Awards on the Wednesday 6th May 2020.
  8. The promoter of the Petplan & ADCH Animal Charity Awards 2018 is Allianz Insurance plc . These awards are made in partnership with the Association of Dogs and Cats Homes (ADCH).
  9. Copyright in all nominations shall be owned by Allianz Insurance plc.

10% online discount terms & conditions

  1. This 10% discount applies to policies that are purchased online only. Retrospective discounts will not be available after quotation.
  2. This offer only applies to new Petplan policyholders and will be automatically applied to your quote. Any existing Petplan customers or those who have previously cancelled or lapsed or otherwise terminated their Petplan policy within the last 3 calendar months of new cover incepting will not be eligible for this offer.
  3. Petplan reserves the right to change these terms and conditions at any time without prior notice by amending these online. Once we issue a quote with a validity period, it cannot be altered or changed. The 10% discount is only applicable for first policy year.
  4. Unless specified otherwise, this 10% discount is not valid in conjunction with any other offer.

Petplan’s General Prize Draw and Competition Terms and Conditions

  1. By entering into the prize draw or competition, all entrants will be deemed to have accepted and be bound by the following rules.
  2. Entry is free and is open to entrants aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  3. All entries must be made by UK residents.
  4. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  5. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the prize draw or competition, including any printers and agents, suppliers of the prize and any other companies associated with the prize draw or competition, are excluded from entry.
  6. Unless otherwise stated, only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  7. At least one of the judges involved in the review and selection of entries for any competition will be independent of Petplan and the full names of the judges shall be made available on request.
  8. Prizes shall be awarded at Petplan's discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw or competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed either by phone, in writing or by email. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.
  9. No responsibility is accepted for lost, delayed or mis-transmitted entries.
  10. Winners' names will be made available upon request after the closing date by sending a SAE to: Petplan Marketing, Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX. Petplan also reserves the right to announce winners on the Petplan website and/or social media sites.
  11. Prizes are as stated and are subject to availability and any supplier’s terms and conditions. In the event of any prize being unavailable for any reason outside Petplan's control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of the goods supplied.
  12. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  13. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  14. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw or competition.
  15. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan website and/or social media sites. Winners will reasonably cooperate with publicity as a result of winning.
  16. The promoter of all prize draws and competitions is Pet Plan Limited ("Petplan") whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  17. These terms and conditions shall be governed by the laws of England and Wales.

Amazon Gift Card Offer - Terms and Conditions

  1. This offer is open to residents of the United Kingdom.
  2. Entrants must be 18 years or over.
  3. To claim this offer you must take out and start an annual policy with Petplan online via petplan.co.uk after clicking on the relevant campaign link that made you aware of the offer.
  4. Customers who have been a customer of Petplan within the last 12 months are not eligible.
  5. You must also ensure that you provide a valid email address in order to receive your Amazon gift card.
  6. You will receive your gift card 8 weeks after your policy purchase, provided your policy is still active. If you have not received your Amazon gift card by this date, please contact us.
  7. Petplan will pass your name and email address to Amazon in order for them to issue the gift card. This data will not be used by Amazon for any other purpose, and will at all times remain subject to Petplan’s Fair Processing Policy.
  8. Use of the Amazon gift card is subject to Amazon’s gift card terms and conditions.
  9. Petplan reserves the right to change the terms and conditions of this offer by amending these online, or withdraw this offer at any time.
  10. This promotional offer and these terms and conditions are governed by the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with this promotion and you agree they are a convenient forum for you.
  11. Promoter: Pet Plan Limited, 57 Ladymead, Guildford, GU1 1DB.

Facebook Pet of the Month

  1. To enter the competition in any month, eligible entrants must post their stories and photos where specified on that month’s Facebook post, and like the @petplanUK facebook page.
  2. Each monthly winner will be the entrant who Petplan selects as their favourite story that month.
  3. At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.
  4. Each monthly competition will close at 11.59pm on the second to last day of the month and the winner will be announced on the Petplan facebook page the following day.
  5. Each winner will win a Pets at Home Voucher to the value of £50.
  6. By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.
  7. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  8. All entries must be made by UK residents.
  9. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  10. Only one entry may be made per person per month. Petplan will disallow duplicate entries where it finds them. Winning entries may not be submitted again in any subsequent month’s competition, but unsuccessful entries may be re-submitted.
  11. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Facebook. If they cannot be contacted, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer the prize to the next chosen entrant.
  12. Petplan may award a prize to the next eligible entrant if the prize remains unclaimed after the prize notification is sent.
  13. No responsibility is accepted for delayed or mis-transmitted entries.
  14. Winners will be announced and posted on the Petplan Facebook page on the last day of the month.
  15. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  16. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  17. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  18. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  19. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. Winners will reasonably cooperate with publicity as a result of winning.
  20. The promoter of this competition is Pet Plan Limited whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  21. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  22. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  23. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook. By entering the competition, each eligible entrant releases Facebook from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook.

Instagram Pet of the Month

  1. To enter the competition in any month, eligible entrants must post their stories and photos on their Instagram page, tag @Petplan_uk and follow @Petplan_uk on Instagram by the end of the month
  2. Each monthly winner will be the entrant who Petplan selects as their favourite story that month.
  3. At least one of the judges involved in the review and selection of entries will be independent of Petplan and the full names of the judges shall be made available on request.
  4. Each monthly competition will close at 11.59pm on the second to last day of the month and the winner will be announced on the Petplan Instagram page the following day.
  5. Each winner will win a Pets at Home Voucher to the value of £50.
  6. By entering into the competition, all entrants will be deemed to have accepted and be bound by these rules.
  7. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  8. All entries must be made by UK residents.
  9. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  10. Only one entry may be made per person per month. Petplan will disallow duplicate entries where it finds them. Winning entries may not be submitted again in any subsequent month’s competition, but unsuccessful entries may be re-submitted.
  11. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed via Instagram. If they cannot be contacted, or if the prize remains unclaimed after notification is sent, Petplan reserves the right to offer the prize to the next chosen entrant.
  12. Petplan may award a prize to the next eligible entrant if the prize remains unclaimed after the prize notification is sent.
  13. No responsibility is accepted for delayed or mis-transmitted entries.
  14. Winners will be announced and posted on the Petplan Instagram page on the last day of the month.
  15. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  16. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  17. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  18. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  19. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan social media sites and/or websites. Winners will reasonably cooperate with publicity as a result of winning.
  20. The promoter of this competition is Pet Plan Limited whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  21. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  22. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  23. This competition is in no way sponsored, endorsed or administered by, or associated with, Instagram. Eligible entrants understand and agree that they are providing their information to Petplan and not to Instagram. By entering the competition, each eligible entrant releases Instagram from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Instagram.

Kitten/Puppy Hamper Offer Terms and Conditions

  1. This Hamper plus one month free offer is only available to active vet or breeder free cover customers, who call Petplan to purchase a full policy before their free cover expires.
  2. Petplan is not responsible for the quality of goods supplied within the Hamper and items cannot be exchanged for other products. The contents of the Hamper will include a mixture of toys and treats.
  3. You will receive your Hamper no earlier than 8 weeks after the policy purchase, provided your policy is still active. If you have not received your Hamper after 12 weeks, please contact us.
  4. Petplan reserves the right to change the terms and conditions of this offer by amending these online, or withdraw this offer at any time.
  5. Unless specified otherwise, this Hamper plus one month free offer is not valid in conjunction with any other offers.
  6. The one month free offer is only applicable for the first policy year.

Petplan Halloween Treat Baking Prize Draw Terms and Conditions

  1. One winner will be chosen at random from all of the entries received by Petplan prior to the closing date.
  2. The closing date for entries is 23:59 on 10 November 2019 and the winner will be notified by 18 November 2019.
  3. The winner will win £20 of Pets At Home vouchers.
  4. To enter the prize draw, eligible entrants must, during the promotional period, either:
    a) submit a photo of their Pet Halloween Treats by posting it in the comments section of the qualifying PetplanUK Facebook post; or
    b) submit a photo of their Pet Halloween Treats by posting it on Instagram or Twitter, tagging @Petplan_UK and using the hashtag #Pethoodstories
  5. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  6. All entries must be made by UK residents.
  7. All employees of Petplan (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  8. Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  9. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. The winner will be confirmed via social media. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer that prize to the next eligible entrant drawn at random.
  10. No responsibility is accepted for lost entries, delayed entries or mis-transmitted entries.
  11. The winner will be announced and posted on Petplan social media pages once contacted.
  12. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  13. All prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  14. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  15. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw.
  16. Winners will participate in all required publicity and Petplan reserves the right to publish the names and photos of winners in post event publications and on the Petplan website and/or social media sites. Winners will reasonably cooperate with publicity as a result of winning.
  17. All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  18. By entering into the prize draw, all entrants will be deemed to have accepted and be bound by these terms and conditions.
  19. These terms and conditions shall be governed by the laws of England and Wales.
  20. This prize draw is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or Twitter. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook, Instagram or Twitter. By entering this prize draw, each eligible entrant releases Facebook, Instagram and Twitter from any action or claim arising out of the prize draw. Any questions, comments or complaints regarding this prize draw must be directed to Petplan, not Facebook, Instagram or Twitter.
  21. The promoter of this prize draw is Pet Plan Limited (“Petplan”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.

Petplan Spot the Difference Competition Terms and Conditions

  1. To enter the competition, eligible entrants must identify the number of differences between the two photos and submit their answer in one of the following ways:
    a. by submitting their answer in the comments section of the qualifying Facebook post and liking the PetplanUK Facebook page during the promotional period; or
    b. by tweeting it in reply to the qualifying PetplanUK tweets and following @PetplanUK on Twitter during the promotional period; or
    c. by submitting their answer in the comments section of the qualifying Instagram post and following Petplan_uk on Instagram during the promotional period.
  2. The winner will be the entrant whose answer identifies the correct number of differences between the photos during the promotional period. In the event of a tie, the winner will be selected at random from all qualifying entries received by Petplan.
  3. At least one of the judges involved in the review and selection of entries will be independent of Peptlan and the full names of the judges shall be made available on request.
  4. The closing date for entries is 23:59 on 31 October 2019 and the winner will be notified by 7 November 2019.
  5. The winner will win a hamper of treats from Pets at Home up to the value of £50.
  6. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  7. All entries must be made by UK residents.
  8. All employees of Petplan (and the associated Allianz UK Group), their immediate families and anyone involved in the promotion of the competition, including any printers and agents, suppliers of the prize and any other companies associated with the competition, are excluded from entry.
  9. Only one entry may be made per person. Petplan will disallow duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  10. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the competition, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed on social media. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer the prize to the next eligible entrant.
  11. No responsibility is accepted for delayed or mis-transmitted entries.
  12. The winner’s name will be made available upon request after 7 November 2019 by emailing social@petplan.co.uk.
  13. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  14. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winner will be responsible for any tax arising.
  15. All prizes will be sent within 30 days of notification as long as valid contact details are provided.
  16. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the competition.
  17. The winner will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winner in post event publications and on the Petplan website and/or social media sites. The winner will reasonably cooperate with publicity as a result of winning.
  18. All entries and any copyright subsisting in the entries become and remain the property of Petplan. Contact information about entrants is collected by Petplan in order to contact them about the promotion and where appropriate award prizes.
  19. By entering into the competition, all entrants will be deemed to have accepted and be bound by these terms and conditions.
  20. These terms and conditions shall be governed by the laws of England and Wales.
  21. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or Instagram. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook, Twitter or Instagram. By entering this competition, each eligible entrant releases Facebook, Twitter and Instagram from any action or claim arising out of the competition. Any questions, comments or complaints regarding this competition must be directed to Petplan, not Facebook, Twitter or Instagram.
  22. The promoter of this competition is Pet Plan Limited (“Petplan”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.