With over 40 years’ experience in pet insurance we consider ourselves something of an expert. We’ve collated our top tips from breed advice to health information and everything in between.
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We’ve insured pets - and
only pets for over 40 years
At Petplan, we’re all about pets. Big or small, young or old – we know you want the best for them. The health of animals and the joy they bring to their owners has always been at the heart of what we do. In fact, it is the reason we exist.
The Petplan story began in 1976 with Patsy Bloom, a dog owner who was worried about her pet.
Her beloved Yorkshire terrier, Jamie, needed several unexpected trips to the vet, and the bills were mounting up. She wanted to help owners like her get the best care for their animals, without worrying about money.
So Patsy decided to set up a new kind of insurance company – one that was just for pets. She found herself a business partner, David Simpson, and with just a £500 investment, Petplan was born. The idea was a hit with animal lovers across the UK, and the rest is history.
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Patsy’s legacy lives on today. We’re all animal lovers at Petplan, and as pet owners we know how important it is for your insurer to have your back when your best friend needs help. We’ve been there.
That’s why our insurance plans are designed to pay out when you need us most. In 2019, we paid out £338 million to help Britain’s pets get the best veterinary care.
£338 million claims paid in 2019 to help keep the nation’s pets healthy.
90% of claims are paid in 5 working days, and we can even pay your vet directly so you don’t have to find the money first.
98% of claims are paid on our Covered for Life® policy.
£38 million given to animal charities in the last two decades.
We work closely with leading pet health experts so we can offer you the best possible pet advice you can trust.
Patsy and David grew the Petplan business by word of mouth, forming relationships with pet experts who shared their ambition to help pet owners cover the cost of veterinary care for their beloved animals.
Over 40 years later over 3,000 veterinary practices still choose to work in partnership with Petplan as they see day in day out how our insurance helps pets.
We design our policies to pay out, and vets know that Petplan covers things that other insurers don’t. For example, some policies do not cover dental illness, some will only pay a certain amount towards specific conditions such as cruciate ligament injuries, and some do not cover behavioral conditions.
We also work in in partnership with over 1,200 animal charities - large and small - and over the past two decades have given these organisations more than £38 million to help rescue and rehome pets.
We have a team visiting and supporting animal charities across the country, and even provide 4 weeks free insurance for rehomed pets. We also offer our Covered For Life ® insurance to all pets rehomed by our charity partners, even if they are over our usual age limit.
Many more pet experts choose to partner with Petplan too, such as breeders, microchippers and the UK’s leading pet retailer Pets at Home.
When you and your pet need us, we react quickly to process your claim and can even pay your vet directly so you don’t have to find the money first. Join us today and get your pet the insurance they deserve.
In 2019 we paid 97% of all the claims we received. That’s 98% of the 883,000 Covered for Life® plan claims (98% dog, 98% cat, 97% rabbit) and 89% of the 90,000 Essential plan claims (dog 89%, cat 89%).
Here you'll find our top tips and inspiring stories to support you and your pet every step of the way.
With over 40 years’ experience in pet insurance we consider ourselves something of an expert. We’ve collated our top tips from breed advice to health information and everything in between.
Get pet advice
Getting a new pet is an exciting time but you should be prepared to implement basic training from the get-go. Our pet training tips will help set you and your pet off on the right path.
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Read up on the latest pet news and hear heart-warming tales from pet owners and their amazing companions.
Read the blogWe’re on hand to help with our useful insurance guides.
We explain the risks of not having pet insurance and some of the great benefits that comes with it if you decide to buy a policy with us.
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Our insurance glossary explains the A-Z of pet insurance offering helpful explanations and useful tips from our pet experts.
Glossary
We have a range of plans to suit every rabbit, cat or dog, from lifetime to time-limited pet insurance.
Read MoreWe'd like to make life a little easier with these self-service options
At Petplan we aim to make claiming on your pet insurance stress free. That's why we settle 90% of claims within 5 working days. To make a claim, simply follow the link below.
Make a claim
My Petplan is a self-service area where you can make a claim and access your policy information securely whenever you choose.
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We are pet specialists and have an unrivalled knowledge of pet health unlike many other insurers. That's why we've designed our policies to cover as many conditions as possible, and are able to pay 97% of all the claims we receive.
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