The Healthy Pet Insurance Company

The facts behind the figures

In 2019 we paid 97% of all the claims we received. That’s 98% of the 883,000 Covered for Life® plan claims (98% dog, 98% cat, 97% rabbit) and 89% of the 90,000 Essential plan claims (dog 89%, cat 89%).

Every pet deserves Petplan

Over the last 40 years, Petplan has helped millions of pets through illness and injury. Today, we’re still the UK’s favourite, insuring over 1.3 million pets - that’s more than any other provider. Our unrivalled experience in pet health allows us to design our policies to cover as many illnesses and injuries as possible which is why we are able to pay 97% of the claims we receive. We are The Pet People® and our team are passionate about keeping pets happy and healthy. It’s no surprise over 90% of customers renew with us each year.

When my dog got sick it was hard enough - it would have been even worse if I had to worry about the cost of his treatments. Petplan not only paid up, but they also did so quickly.

Fiona Mccartney

What makes Petplan different?

If you are seeking pet insurance from the specialists, then look no further. We understand as pet owners you may have specific needs when it comes to finding the right insurance policy. Our Covered For Life® policies provide genuine lifetime cover so you can continue to claim for veterinary treatment for ongoing illnesses for your pet’s lifetime as long as you renew each year. In addition, we have an Essential policy which offers you valuable protection for 12 months after an injury or illness designed to suit both your pocket and your pet's needs.

Here’s just some of the reasons why 90% of our customers renew each year:

There’s no penalty for claiming. We want you to take your pet to the vet without worrying about the cost of your insurance. So we won’t increase your premium just because you have made a claim.
We can pay your vet directly so you can concentrate on getting your pet back to the best of health.
We pay 97% of claims we receive. That’s over £5million paid every week to help Petplan pets get the veterinary treatment they need

The facts behind the figures

Look no further

We are pet specialists and have an unrivaled knowledge of pet health and unlike many other insurers. That's why we've designed our policies to cover as many conditions as possible, and are able to pay 97% of all the claims we receive.