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Customer Offer Terms and Conditions

Petplan & 'The Secret Life of Pets' Prize Draw Terms & Conditions

  1. To enter the prize draw, eligible entrants must take out an annual cat, dog or rabbit policy with Petplan between 1st November and 22nd December 2016. This includes converting a 4 weeks free policy to a full annual policy during the promotional period or those annual policies taken out with a start date during the promotional period.
  2. Your policy must still be in force as of 31st December to be eligible to win.
  3. Petplan will select 25 winners at random from all qualifying entries received during the promotional period. The draw process will take place after the prize draw closes on 22nd December and all winners will receive their prize by 27th January 2017 provided valid contact details are provided.
  4. Each winner will win a Panasonic Smart Home Monitoring Kit for pets. Model: KX-HN6030
  5. By entering into the prize draw, all entrants will be deemed to have accepted and be bound by these rules.
  6. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  7. All entries must be made by UK residents.
  8. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the prize draw, including any printers and agents, suppliers of the prize and any other companies associated with the prize draw, are excluded from entry.
  9. Prizes shall be awarded at Petplan's discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into the prize draw, it reserves the right to refuse to award any prize. No purchase is necessary to claim a prize. Winners will be confirmed in writing provided valid contact details are provided.
  10. No responsibility is accepted for delayed or mis-transmitted entries.
  11. The winner's names will be made available upon request after 23rd December 2016 by sending a SAE to: Petplan 'The Secret Life of Pets' Monitoring Kit Promotion, GW2, Great West House, Great West Road, Brentford, TW8 9DX.
  12. Prizes are as stated and are subject to availability and the suppliers' terms and conditions. In the event of any prize being unavailable for any reason outside Petplan's control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied and shall not be liable for any injury to an individual or pet or damage to belongings arising out of or in connection with use of the prize.
  13. Petplan's decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw by providing notice of the same.
  14. The winners will participate in all required publicity and Petplan reserves the right to publish the name and photo of the winners in post event publications and on the Petplan website and/or social media sites. The winners will reasonably cooperate with publicity as a result of winning.
  15. The promoter of this prize draw is Pet Plan Limited ("Petplan") whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  16. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.

Petplan & Panasonic Smart Home Monitoring Kit for Pets Social Media Prize Draw Terms and Conditions:

  1. To enter the prize draw, eligible entrants must either:
    1. a. Like and share the applicable post on the Petplan UK Facebook page and leave your pets name in the comment section; or
    2. b. Retweet the applicable post and be a follower of the @PetplanUK Twitter handle. Entrants must still be a follower as at the closing date to be eligible to enter.
  2. The closing date for entries is 11.59pm on 15th November 2016.
  3. Six winners will be chosen at random from all of the qualifying entries received by Petplan prior to the closing date, three winners coming from all qualifying entries made via Facebook and three winners coming from all qualifying entries made via Twitter.
  4. Each winner will win a Panasonic Smart Home Monitoring Kit for pets. The kit includes a hub, indoor camera, SD card, Smart Plug and door/window sensor.
  5. Winners will be notified by 22nd November 2016.
  6. By entering into the prize draw, all entrants will be deemed to have accepted and be bound by these terms and conditions.
  7. Entry is free and is open to those aged 18 years old or over and proof of identity and age may be required. Use of a false name or address will result in disqualification.
  8. All entries must be made by UK residents.
  9. All employees of the Allianz UK group, and their respective subsidiaries and associated companies, their immediate families and anyone involved in the promotion of the prize draw, including any printers and agents, suppliers of the prize and any other companies associated with the prize draw, are excluded from entry.
  10. Only one entry may be made per person, entry cannot be made via both Facebook and Twitter. In the event that someone enters via both entry routes, Petplan will only include the first entry made. Petplan will disallow all duplicate entries where it finds them. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  11. Prizes shall be awarded at Petplan’s discretion and if it considers any entrant has acted inappropriately or dishonestly in entering into either prize draw, it reserves the right to refuse to award the prize. No purchase is necessary to claim a prize. Winners will be confirmed and contacted via Facebook or Twitter, depending on entry route. If they cannot be contacted within a reasonable period of time, Petplan reserves the right to offer that prize to the next eligible entrant drawn at random.
  12. No responsibility is accepted for delayed or mis-transmitted entries.
  13. Names of the winners shall be available upon request by contacting Petplan Social Media Promotion (Panasonic Smart Home Monitoring Kit for pets), Great West House (GW2), Great West Road, Brentford, Middlesex, TW8 9DX.
  14. The prize is as stated and is subject to availability and the suppliers' terms and conditions. In the event of prizes being unavailable for any reason outside Petplan’s control it reserves the right to offer an alternative prize of equal value. Petplan is not responsible for the quality of any goods or services supplied.
  15. Prizes are non-transferable and there is no cash or other alternative. Prizes may be taxable and the winners will be responsible for any tax arising.
  16. Prizes will be sent within 30 days of notification as long as valid contact details are provided.
  17. Petplan’s decision is final and no correspondence will be entered into and it reserves the right to amend or alter the terms of the prize draw.
  18. The winners will participate in all required publicity and Petplan reserves the right to publish photos of the winners in post event publications and on the Petplan website and/or social media sites. The winners will reasonably cooperate with publicity as a result of winning.
  19. The promoter of this prize draw is Pet Plan Limited (“Petplan”) whose registered office is at 57 Ladymead, Guildford, Surrey GU1 1DB.
  20. These terms and conditions shall be governed by the laws of England and Wales and any action arising out of these terms shall be litigated in, and only in, the courts of England and Wales, and you hereby agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.
  21. This prize draw is in no way sponsored, endorsed or administered by, or associated with, Facebook or Twitter. Eligible entrants understand and agree that they are providing their information to Petplan and not to Facebook or Twitter. By entering this prize draw, each eligible entrant releases Facebook and Twitter from any action or claim arising out of the prize draw. Any questions, comments or complaints regarding this prize draw must be directed to Petplan, not Facebook or Twitter.