We won’t increase the price of your premium just because you've made a claim.
Over £5 million paid every week to help pets get the veterinary treatment they need.
We can pay your vet directly and you can claim online. We pay 90% of claims in 5 working days.
We always offer these as standard:
12 Month Cover i | Covered for Life® i | |
12 Month Cover allows you to claim for each condition for 12months, after which the condition is excluded. | Covered For Life® allows you to claim for the same condition year after year, so long as you renew your policy. | |
Veterinary fees i
|
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Veterinary fees i
Including surgery, medicine and diagnostic tests such as
MRI and X-rays
|
Up To
£3,000
Per illness/injury
|
Up To
£12,000
Per Policy Year
|
Ongoing treatment i
|
||
Ongoing treatment i
How long you can claim for recurring conditions such as
skin conditions or arthritis
|
12 months
|
No time limitation
|
Complementary treatment i
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||
Complementary treatment i
Including herbal medicine, acupuncture and homeopathy
|
Up To
£500
|
Up To
£2,000
|
Behavioural conditions i
|
||
Behavioural conditions i
Including separation anxiety and reactivity
|
|
|
Congenital, hereditary, hip-related and dental cover i
|
||
Congenital, hereditary, hip-related and dental cover i
|
|
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Learn more about 12 Month Cover | Learn more about Covered for Life® |
It's important to compare the veterinary cover carefully when choosing pet insurance. We asked Professor Noel Fitzpatrick what to look out for.
"Not all pet insurance is the same - choose wisely to get the best care for your animal."
Read More"Every pet parent should ask these 3 questions before they insure their pet..."
Read More"It's about value over many years rather than looking for a short-term deal"
Read More"Cover restrictions can limit the diagnostic tools at your vet's disposal"
Read MoreMy Petplan is a self-service area where you can make claims, update your account and access your policy information securely whenever you choose.
We’ve just launched My Petplan and some features aren’t available yet – but we’re working on it! You can also manage your policy using the links below.
If you can’t find what you’re looking for here, check our FAQs or get in touch with our expert team who will be happy to help.
Find out more about some of the UK's most popular dog breeds and discover which breed could be your ideal canine companion with our breed selector quiz.