When should you get pet insurance?

There’s nothing quite like having a new pet in your life. Protect them against unexpected injuries or illnesses from the start by choosing the right insurance policy.

When you first bring home a new pet, the thought that they might have an accident or get ill doesn’t even cross your mind. Whether you have a young puppy or kitten, or you’ve chosen to rehome an older pet, the first few weeks of getting to know each other are a lot of fun. But pets are unpredictable, and an illness or injury can happen at any time. That’s why it’s best to insure your pet as soon as you can.

If your pet develops an illness or gets injured before it is insured, you will need to pick up any bills yourself. In addition, you may find your breadth of cover limited or face higher premiums in future. This is because many insurers will not cover your pet for conditions they already have when you take out a new plan.

  • Covers your pet for illness or injury year after year so you can continue to claim for a condition as long as your pet needs treatment, provided you renew your policy without a break in cover.
  • We’ll pay up to £4,000, £7,000 or £12,000 in vet fees each year depending on the level of cover you choose.
  • Covers new illnesses or injuries for 12 months, after which the condition becomes excluded from the policy and you will need to cover any further costs yourself.
  • We’ll cover up to £3,000 in vet fees for 12 months from when your pet starts treatment.

Pet insurance is a lot like human health insurance. You will need to give your insurer some information about your pet, and then they will give you a quote for how much you will pay based upon that information. This quote is for your premium. Premiums are the amount you pay every month or year for your pet insurance.

When you take out a policy with Petplan, we carefully calculate this based on things like:

  • Your pet’s age
  • Your pet’s breed
  • Where you live

Some insurers increase their premium when you make a claim. We don’t. This is because we believe that every animal deserves the best care, and we don’t want to discourage owners from getting their pets treated. However, your premium will increase over the lifetime of your policy. This will be due to things like, your pet’s age, increases in the costs vets charge and advancements in veterinary medicine.

When you take out your policy, your insurer should also let you know if they have excluded anything from your policy based on your pet’s individual circumstances. This would include details of any pre-existing conditions that the insurer will not be able to cover you for. However, you still need to read the small print yourself to check that it covers everything you need.

Once you are insured, you can make a claim if you need to – although some policies may have limits on what you can claim for and when.

At Petplan, we have been insuring animals for more than 45 years, and we know that what matters to you is getting the best care for your pet, whenever they need it. That’s why pet owners in the UK trust us to take care of their pets – over 1.3 million, that’s more than any other provider.

The sooner you insure your pet, the sooner you can stop worrying about unexpected illnesses and injuries.

Just like their feline friends, dogs need proper care when they're ill or injured. It's sensible to plan ahead and get pet insurance to help cover the cost if your dog needs veterinary attention.
Just like their canine counterparts, cats need proper care if sick or injured. It's sensible to plan ahead and get pet insurance to help cover the cost if your cat does need treatment.
Rabbits may be small, but their vet bills can still accumulate. Petplan's Rabbit Plan provides £4,000 every year to help with vet bills helping you cover the cost of care for your pet.
We also offer a multi-pet discount if you have more than one furry friend

Pet insurance policies are as unique as pets themselves. At Petplan, we calculate your premium based on factors such as your pet’s age and breed, and where you live.

What you pay will also depend on what policy you choose. Petplan has a range of options to suit different needs. When picking a plan, you need to look at what is covered and what the costs are to work out what is best for you and your pet.

We know that pet health is complex. For this reason we underwrite all policies at the start of cover and will confirm whether any pre-existing conditions your pet has will be covered by your policy or not. You may have seen specific pre-existing condition policies being offered by other insurers, but it’s worth checking the cover provided because in some instances you would actually have more cover for a pre-existing condition on your standard policy.

When you take out a policy with us, you must tell us about any previous or existing conditions, illnesses or injuries, and we will then confirm whether we can provide cover for these on a case-by-case basis. We may tell you that we can only insure a condition when your pet has been free from it for a certain amount of time, for example.

We will be transparent about what is and isn’t covered, and will include this information in your Certificate of Insurance and terms and conditions.

Many other insurers restrict cover with hidden limits and caveats in an effort to create cheaper products, or pricing to attract new business and then rocketing up premiums when customers claim. We do things a little differently – offering the best breadth of veterinary fee cover by not increasing premiums based on individual claims.

We won’t penalise you for claiming. Your policy premium will increase as your pet grows older but we won’t suddenly hike your premium simply because you’ve claimed. We believe pet ownership is a long-term commitment, and we’re here with long-term support to help you give your pet the best care possible.

You must keep your pet’s vaccinations up to date for the duration of your Petplan insurance. If you choose not to vaccinate, you will not be covered for conditions that your pet should have been vaccinated against.

Dogs must get injections from the vet to protect against distemper, hepatitis, leptospirosis and parvovirus. This usually means a first course of vaccinations at 8 to 10 weeks of age, followed by a booster every year.

Cats must be vaccinated against feline infectious enteritis, feline leukemia and cat flu. Again, this normally starts with a course of two injections at 9 and 12 weeks of age, followed by an annual booster.

We’ll cover the treatment of a dental injury and illness providing your pet has had a dental examination by a vet within 12 months prior to the onset of the dental injury or illness and that any treatment recommended was carried out within three months of the examination.
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Petplan is a trading name of Pet Plan Limited (Registered in England No. 1282939) and Allianz Insurance plc (Registered in England No. 84638), Registered office: 57 Ladymead, Guildford, Surrey GU1 1DB.

Pet Plan Limited is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 311969. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register No. 121849. Pet Plan Limited is a subsidiary of Allianz Insurance plc. Fitz All Media Limited is an Appointed Representative of Pet Plan Limited.