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Call:0345 077 1934

Open 8am to 8pm
Monday - Friday
Open 9am to 5pm
Open 9am to 6pm
Sundays (Sales only)


Contact the Pet Experts

Our team of pet experts is on hand to help with any sales queries, to discuss an existing policy or assist with any issues or queries. If you are calling from a vet practice then you can find the number for Vetline below.

For sales:

Call us on

0345 077 1934

To discuss an existing policy:

Call us on

0330 100 9917

Opening Hours:

Monday to Friday

8.00 am to 8.00 pm


9.00 am to 5.00 pm

Sunday (Sales only)

9.00 am to 6.00 pm

Calling from a Vet Practice?

Call Vetline on

0330 102 1606

Ask us a question:


Postal Address:

Great West House (GW2)
Great West Road

SignVideo Interpreting Service

SignVideo Interpreting Service

View our Accessibility Policy for details on how to start the SignVideo service for Deaf British Sign Language (BSL) customers.