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16th December 2012

Paddy Kirk from Emmerdale vs. Dr. McDreamy from Grey’s Anatomy:

How women would rather visit their vet than their doctor

Paddy Kirk and Dr. McDreamy
  • 60% say their vet has more time for them than their doctor
  • 31% say their vet is more truthful than their doctor
  • Two fifths claim their vet is a better listener

When faced with a choice between a pin up doctor like Patrick Dempsey from Grey's Anatomy or a vet such as Emmerdale's Paddy Kirk, it may come as a shock that the majority of women would prefer an appointment with the latter. As complaints against doctors' communication skills continue to rise – up 69% this year – a trip to the vets is a much more pleasant experience than a doctor's appointment according to a recent Petplan survey.

Petplan, the UK's largest pet insurance provider, polled pet owners on the standard of care they receive from their doctors and vets and found that twice as many women had complained about their doctor.

Following official figures released by the General Medical Council earlier in the year, the biggest reasons for dissatisfaction with doctors were down to poor communication such as failure to explain complex conditions and not listening to patients, areas where the nation's vets are excelling.

It seems GPs have a lot to learn from their animal care counterparts. Over half the women surveyed (55%) said their vet is kinder and more understanding then their doctor. 44% of women believe their vet explains illness and treatment better than their doctor and a third believe their vet is more truthful than their doctor.

Isabella von Mesterhazy, Head of Marketing at Petplan comments: "We know that being a good vet is about providing the best in animal and human care because every year the nominations for the Petplan Veterinary Awards include not just stories of kindness to animals, but to their owners as well. Nominations are now open for the 14th annual Petplan Veterinary Awards. If you know a vet who deserves this award then nominate at www.petplan.co.uk/vetawards before 31st January 2013."

Notes to editors

Petplan is the largest provider of animal health insurance in the world. Established more than 30 years ago, it is part of Allianz Insurance, one of the largest general insurers in the UK.